Testimonials

What Our Customers Have to Say

Flooring dealers, window manufacturers, and one of Toronto's largest builders — in their own words.

These are an absolute must in our business!

Robert E. Davis · CEO/President, Window Outfitters, Inc.

“David reached out to me a year ago with an opportunity to purchase personalized Owen Flooring hygrometers to give to my clients when I sell a hardwood floor. This does several positive things. It creates a conversation about humidity if one hasn't already taken place. A hygrometer also ensures that the RH of a home is proper before installation and also while the homeowner lives in the home. And the fact that these hygrometers include the Owen Flooring brand on them reminds our clients years later where to buy their next floor. My favorite part of handing these out is that it shows that we care for our clients, we respect their home and we want to do everything we can to protect their investment.”

Kevin OwenOwner, Owen Flooring — NWFA Top 40 Under 40

“I have appreciated working with David as he has developed his Humidity Matters hygrometer. It is a valuable tool for the homeowner and is a great marketing tool as a 'leave-behind' reminder of what floor is installed in the home. It also assists the homeowner in maintaining the proper home environment. David has always been willing to listen to the needs that are presented to build a better product and to respond quickly to requests. He is a pleasure to work with in business.”

Keith CudmoreManager of Technical Services, Metropolitan Hardwood Floors

“I can state that I have not gotten a call related to condensation from a customer that I have given a hygrometer to. It is a great teaching tool that makes customers aware of issues that can exist. Having been involved in New Home Customer Service for over 15 years, I would advise any builder client to use the product as a cost-effective means of controlling customer expectations and reducing condensation-related service calls.”

Service ManagerNewmar Window Manufacturing Inc.

“David's product quite simply is a must for anyone who installs or sells wood flooring. Not only does it provide the customer with valuable information as to the humidity level and temperature in the home but it helps separate our company by raising the issue of installation of wood in a proper environment. All of our customers are not only given one of David's hygrometers but they are explained the importance of actually using it!”

Steven LewisPresident, Lewis Floor & Home

“David's products and philosophies have tremendous value to builders, homeowners and anyone dealing with hardwood products. We include his hygrometers in all of our hardwood sales. These products give us a powerful opportunity to educate our customers and differentiate our stores and services from our competitors. David displays incredible passion and integrity in marketing his products. I would highly recommend David and his products to any store owner, builder, or homeowner.”

Debbie M.Owner/Manager, Carpet One store

“By ensuring each of our homeowners receives a hygrometer as part of their home maintenance kit, they'll be empowered to monitor and control humidity levels in their homes. The hygrometers have been helpful in resolving and we believe preventing humidity and condensation related concerns.”

Customer Care TeamTridel — Top 10 Builder in Toronto