HUMIDITY MATTERS HYGROMETER TESTIMONIALS

These are an absolute must in our business! 

Just a quick note to tell you how happy we are with your Humidity Matters Hygrometers. 

We give them to all of our window customers that buy more than five windows along with a document that explains how humidity in the home can cause moisture on the windows.  The document when combined with the hygrometer makes it very clear to the homeowner what happens when the outside temperatures drop into the low teens and below zero and the humidity in the home remains at a high level. 

Once they understand this, our calls due to moisture and ice build up on the windows are virtually eliminated because they reduce the humidity level to coincide with the outside and inside temperatures.
 

Being based in the Midwest for 76 years, we aren't strangers to humidity or the havoc it wreaks on floors. About 3 years ago, in an effort to help curb an uptick of callbacks we were receiving related to moisture/humidity changes, Coyle Carpet One started using the Humidity Matters Hygrometers, giving them to all of our customers who purchased hardwood flooring. This eventually led us to develop a new Flooring Care & Maintenance education program that’s exclusive to our store and local area.

We understand that new floors, especially hardwood floors, are a big investment in a home and protecting them is just as important to us as it is our clientele.  As a part of our program, hygrometers are included with all laminate and hardwood flooring sales. And the best part is, they won't easily forget about us with our company name on the hygrometer!

Since we've started using the hygrometers, our callbacks for moisture related issues has decreased dramatically, and overall customer satisfaction has increased! These devices are cost-effective and quite literally pay for themselves. David has been great to work with, too! We would recommend him and his products to any owners/business considering them.”

Our company has been family owned and operated in a drier desert climate for the last 41 years.  We have on occasion had issues with low relative humidity causing surface checking and other problems.  It took some time for us to figure out exactly what was going on, and exactly how to approach customers with that information to both limit our liability, and help customers protect their floors from damage caused by low relative humidity.  Discovering Humidity Matters was a lifesaver for us.  We developed a process to make sure every wood customer receives a hygrometer, along with an informational paper to instruct them how to take care of their floors through controlling RH in the home.  Overall since using these hygrometers in our process, we have had very few issues where floors have been damaged by low RH.  The few that have persisted required only one question, ”Do you remember the hygrometer we gave you when we sold you the floor?”.  If you want to protect your customer’s wood floors, and your own company from RH issues, look no further – this is the solution.

Benjamin Brent Griffiths

Brent's Carpet One

 Newhall, CA

“Here at Activa, we pride ourselves in providing our home owners with a hand-holding experience from the beginning to end.  For us this also includes providing education to our home owners by equipping them with the tools and knowledge required to maintain their home so it lasts the test of time.  Uncontrolled humidity is one main educational point that is extremely important.  In order for our home owners to feel comfortable with this, we supply each one of our home owners with a Humidity Matters hygrometer.  We love the look and love that we can add our logo to them.  Thank you David.”

Amanda Tobias
CUSTOMER EXPERIENCE GENERAL MANAGER

ACTIVA Homes

Kimminau Floors has been providing clients with hygrometers from Humidity Matters for the past 3 years.  Our climate in Kansas City has wild RH fluctuations and we’ve found these hygrometers to be extremely accurate.  If you want to provide your clients with a professional experience, reduce callbacks, and continue to market your company after you’ve wrapped up their job…order some of these hygrometers and the referrals you start getting will pay for them 100 times over. 

Ben Kimminau - Owner, Kimminau Floors

David and I go back for decades as acquaintances in high school to competitors in the wood flooring business.

When he took action on the most problematic issue with wood flooring I knew he was onto something. HUMIDITY MATTERS was born.

We all knew that it was important to speak to our clients about the environmental conditions, however we never took the lead on it by putting into clients hands.

With his device it ignites and allows an easy conversation to take place explaining the importance of controlling the environmental swings plaguing wood flooring.

We have been supporting HUMIDITY MATTERS for years now and with David’s help have a simple and effective device to ensure that our clients investment is protected to our best ability.

Thank you for helping to provide our clients with a better experience.

Dov Brandes

President

Invision Hardwood & Decor Inc.

The Humidity Matters Hygrometers have been an excellent sales tool to help educate our customers on the importance of maintaining proper humidity throughout their homes. Our Canadian climate can be detrimental to any wood floors especially during dry winter months. Maintaining a proper humidity level will help reduce the amount of expansion and contraction not only with flooring but trims, wood ceilings, feature walls and drywall. This is also extremely important for your over all health in general.

Ian Convery
Monaghan Lumber Specialties

Peterborough, ON Canada

David reached out to me a year ago with an opportunity to purchase personalized Owen Flooring hygrometers to give to my clients when I sell a hardwood floor. This does several positive things.

#1 Creates a conversation about humidity if one hasn’t already taken place. 

#2 A hygrometer also ensures that the RH of a home is proper before installation and also while the homeowner lives in the home.

#3 The fact that these hygrometers include The Owen Flooring brand on them, it reminds our clients years later where to buy their next floor. My favorite part of handing these out is that it shows that we care for our clients, we respect their home and we want to do everything we can to protect their investment. 

Kevin Owen, Owner

Owen Flooring 

NWFA TOP 40

I have appreciated working with David as he has developed his Humidity Matters hygrometer. It is a valuable tool for the homeowner and is a great marketing tool as a 'leave-behind' reminder of what floor is installed in the home. It also assists the homeowner in maintaining the proper home environment. David has always been willing to listen to the needs that are presented to build a better product and to respond quickly to requests. He is a pleasure to work with in business. 

Keith Cudmore, 

Manager of Technical Services, Metropolitan Hardwood Floors

"I can state that I have not gotten a call related to condensation from a customer that I have given a hygrometer to. It is a great teaching tool that makes customers aware of issues that can exist.  Having been involved in New Home Customer Service for over 15 years, I would advise any builder client to use the product as a cost effective means of controlling customer expectations and reducing condensation related service calls." 

Service Manager, 

Newmar Window Manufacturing Inc.

“By ensuring each of our homeowners receives a hygrometer as part of their home maintenance kit, they’ll be empowered to monitor and control humidity levels in their homes.  The hygrometers have been helpful in resolving and we believe preventing humidity and condensation related concerns." 

Tridel Customer Care, Top 10 Builder in Toronto

We use David's Humidity Matters Hygrometers on every job! In fact we leave them with every homeowner! People love having that little gadget so that they can monitor their hardwood floor, which is  one of the biggest investments into their home! Dealing with David has been easy and the product comes in as promised and when promised.  David is the only one we get Hygrometers from and he is the only we trust for getting us those things on time.  Do not hesitate this is a great product backed by a great distributor.  

Sincerely,

Anton Korotchuk

Owner/Operator

Anton's Floorcovering LLC